Returns & Exchanges
WishATL offers returns and exchanges on unworn, unwashed items within 14 days of delivery, provided all original tags and packaging remain intact. Please note that limited-release footwear and final sale items are not eligible for return.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Package Your Items
Securely pack the merchandise in its original packaging, ensuring that shoe boxes are protected inside a secondary shipping box to avoid damage.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via the portal and affix it to the outside of your package, covering any previous delivery markings.
- 4.Drop Off and Track
Hand your package to the designated carrier and retain your receipt; once received and inspected at our Atlanta gallery, your refund will be processed within 5-7 business days.
